The Independent Living Center has Supported Transportation Voucher Programs operating from the Homer, Central Peninsula and Seward offices. ILC partners with the Alaska Department of Transportation, Alaska Mental Health Trust Authority and local taxi cab companies to provide affordable and accessible transportation options. Contact your local ILC office to find out more: Homer (907)235-7911 Central Peninsula (907)262-6333 Seward (907)224-8711 |
ILC is responsible for hearing and resolving any and all complaints you may have about the taxi companies participating in the voucher program.
ADA Complaints
If you have a complaint about the accessibility of the taxi company vehicles or you believe you have been discriminated against because of your disability, you can file a complaint. You will call ILC to request an ADA Complaint Form or you can download the form ILC ADA Complaint Form.docx . Please provide all facts and circumstances surrounding your issue or complaint so we can fully investigate the incident. If you are unable to complete a written complaint due to a disability or if information is needed in another language we can assist you. Please contact us at 235-7911 or Joyanna Geisler @ jgeisler@peninsulailc.org. Title VI Non Discrimination Policy ILC operates its programs and service without regard to race, color, or national origin in accordance with Title VI of the 1964 Civil Rights Act. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with our agency. Any such complaint must be in writing and filed with this agency within 180 days following the date if the alleged discriminatory occurrence. For information about our nondiscrimination obligations or how to file a complaint, please contact us at 235-7911 or Joyanna Geisler @jgeisler@peninsulailc.org or you can download the form ILC Title VI Complaint Form.docx |